Return & Refund Policy

ZenClothing Return and Refund Policy

Effective Date: [30-10-2024]

At ZenClothing, we strive to provide our customers with high-quality products and an exceptional shopping experience. If you’re not completely satisfied with your purchase, please review our return and refund policy below.

Returns

Eligibility:

Items must be returned within 30 days of the purchase date.

Products must be in their original condition, unworn, unwashed, and with all tags attached.

Non-Returnable Items:

Gift cards

Sale items (unless stated otherwise)

Return Process:

To initiate a return, contact our customer service at [zenclothing017@gmail.com/9971974318] to obtain a Return Authorization Number (RAN).

Pack the item securely and include your order number and RAN in the package.

Refunds

Processing Time:

Once we receive your returned item, we will process your refund within 5-7 business days.

Refunds will be issued to the original payment method used for the purchase.

Shipping Costs:

Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Exchanges

If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 2 days of receipt, and we will arrange for a replacement or refund.

For any questions or concerns regarding our return and refund policy, please reach out to our customer service team at [zenclothing017@gmail.com/9971974318].

Thank you for choosing ZenClothing! We appreciate your support.